SUPPORT & FEEDBACK

How can we help?

Use this form to contact Junocity about the website and its tools.

This form prepares a draft in your email app addressed to Junocity. It does not send the message. Review and send the draft from your email app.

Use a fictional example when reporting an issue. Do not include complete invoices, client lists, bank credentials, passwords, identity documents, or unnecessary personal information. Read the privacy notice.

Prepare your inquiry

Up to 2,000 characters. For a tool issue, include the tool name, your browser, and what happened.

Prefer to write directly, or no email app opened? Email addy.ponty7@gmail.com. You can also copy that address into your usual email service.

If a document looks wrong

Check the entered amounts and dates, review the calculation explanation, and compare the preview with the exported document. Do not send an invoice you believe is incorrect. Junocity cannot retrieve unsaved drafts or check whether a client has paid.

Privacy requests and complaints

Explain the request and the information it concerns. We will review it, respond with the outcome, and explain if we need more information. If something remains unresolved, reply to the same conversation so we can review it again.

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